They answer at the zalo, stop on the way to the toilet and eat, and upon arrival the driver takes you to the city center. The seats are comfortable, recline, there is head support, you can sleep. There is a blanket. The interior lining is not the freshest, but it does not affect comfort. I recommend this driver :)

Quite satisfied with the trip. The car drove smoothly until the morning until we arrived. Quality amenities, cleanliness, completeness, private space.

The car is so high quality, each bed is like a private cabin. Fully equipped with TV, phone charger, drinking water, massage. Very satisfied with the quality of the car

On top of the very good trip, the driver was so kind to leave us in front of the hotel. Something really appreciated considering it was 5am.

We travelled twice with Thien Van from Hanoi to Cao Bang and back to Hanoi. The driver arrived on time at each pickup point and delivered us to our drop off location. The seats we selected during booking were what we received. There was 1 stop on our trip for toilet and snack breaks.The driver was professional and the car was clean, and complimentary water provided.

The car runs smoothly, you guys should wait at Kim Anh intersection, near the signboard of Phu Tho gymnasium, or call a taxi to take you to the waiting area for the bus to get to CB and we'll know right away. There is a stop to eat delicious meat porridge. Friendly and enthusiastic staff 10 points

I waited at the designated pick-up point & saw the assigned van for the trip. But it's another van from another company that came to pick me up. Driver showed me a msg with my name & trip particulars. No further surprise on the journey, van was comfortable with bottled water, blanket & neck pillow. Driver also dropped me at my hotel in Cao Bang.