Great garage, lovely history, quick and on-time contact. Clean, cool, if you need to go to the bathroom, they also support you, the staff is helpful. My husband and I were traveling with 2 people, but the bus company still ran for the two of us. Riding like that is really more comfortable than other trips, and better than having a loaf of bread. Wishing the garage a prosperous business. Thank you garage.

Satisfied with the trip.

It was really nice, good information. The only thing was that we had chosen drop off at the home stay in ta xua, but first when we arrived the driver said he could not go there so we had to take a take for double the pride as the whole trips from hanoi the last bit. Everything else worked really well.

The bus had wear and tear and had definitely seen better days. The driver drove slightly mad. He brought us from Hanoi to Mai Chau during Tet. We arrived safe and relaxed. 5 stars for working during the holiday.

The car had thick blankets to keep warm, the driver was lovely, drove smoothly, I didn't get motion sickness, he was attentive and caring towards the passengers, and the car arrived earlier than scheduled, which was great.

When you book a car, the driver will call to reschedule with you, about 15-20 minutes earlier. Whoever gets in the car first gets to choose the seat first, I got a shared car so I just accepted =)). The car is new, clean, and has comfortable seats for medium-sized people (it's a bit cumbersome if you're eight people). Hmm, the car is new, the air conditioning is cold, so if you can't stand the cold, remember to use a thick blanket to keep warm. The driver drove quite smoothly, but every time he talked on the phone it was quite loud, causing me to wake up in the fog about 2-3 times during the trip but still slept well (luckily I'm fat so I easily wake up and fall asleep). The garage should install a curtain or plastic screen to separate the passenger from the driver, with shelters for both sides. In general, I am very sympathetic to this bus company, so if I go anywhere in Ha Long, I still choose to return to this bus company.

I still gave it 5 stars, even though I booked a front seat. But when I got on the bus, the bus company made passengers sit on a first-come, first-served basis, and I had to sit at the very back. On the plus side, the bus company was enthusiastic and punctual. However, if they don't keep my reserved seat, I will reconsider returning to this bus company.