It’s clean and just like new one. Travelled from Hue to Hanoi with VIP cabin. The price is totally reasonable! It’s very comfortable and you can totally lay down to sleep. I think they are better than other companies. The company also offered the free shuttle bus service from the hotel to the bus station!!!! The only thing is that the communication for the shuttle bus service can be more effective. E.g. From the app it said pick up should be around 6, then updated pick up info (pick up at 730) from company via email at 720. At last, the shuttle came at 8. It’s a little scary and worry for those who had no experience with it. *May be it’s better to go to there company’s bus station to manage all the booking! The staffs are always helpful too!!!

I went on May 30 but when I booked the ticket I mistakenly booked it for May 31. 10 minutes before boarding time, I called the bus company to ask where to pick up and discovered the wrong day. I'm glad that the garage supported me in moving to another car in time. This is a huge plus point about the service. The driver was very kind and helped me with some useful information when visiting Tam Dao