My first experience was even better than I expected. I thought it wouldn't be as comfortable as a sleeper bus, but I was wrong. The massage seats hugged my body, and the massage modes were just like a massage chair at home. The driver was safe and careful, so even though I was sitting in the back, I didn't feel any motion sickness. It was truly a wonderful trip, and I promise myself I'll be a regular customer of this bus company for future trips.

I went with a small child from check in to boarding the bus. The staff was very enthusiastic and friendly.

In the afternoon, I got a bus ticket that ran very well. In the afternoon, when I booked tickets A1 and B1, the staff put me near the back of the bus even though I arrived very early. This part of the bus doesn't have curtains and I'm in the sun so I called the operator so I could change seats. When I arrived in Hanoi, I switched to another car from this company and enjoyed it very much. The car was newer, comfortable and clean. Driver and staff are also enthusiastic.