The driver on this trip was so good

Comfortable, fast trip.

The car picked up a bit late but there were 2 passengers and still ran. I bought a promotional ticket so I got a discount. This trip will probably make a loss for the bus company. Support 5 stars for parking with many customers.

This company went well above their required services. They were absolutely wonderful for me and my wife. Let me explain...There was a place listed on our ticket for pick up. The place was incorrect. The customer service sent a van...that then raced through the city...and then raced on the highway...to meet the van that had already departed. They did everything to make sure we got on our shuttle to Haiphong. I appreciate their care and empathy. I will use this service whenever I go to Hanoi.

Friendly driver and smooth transitions from bus to ferry and back on the bus. Easy to navigate for foreigners

Got to my destination safely and on time. Convenient stops for food . Overall a very efficient service . Will be using this company again during my time in vietnam