He was really helpful regardless of our trip ! We were a bit late because of another bus and he waited for us ! He is very friendly

I slept very well. The car was ok and clean.

Came with a slight delay, however everything worked well including the reservation, finding the bus and getting off the bus. During the trip the bus made 2 stops for wc.

The bus had wear and tear and had definitely seen better days. The driver drove slightly mad. He brought us from Hanoi to Mai Chau during Tet. We arrived safe and relaxed. 5 stars for working during the holiday.