The bus company enthusiastically supports changing flights. Even though it was close to the time to pick up passengers on the shuttle bus and the ticket cancellation deadline was overdue, when I called to request a change of flight, the company still enthusiastically supported me and arranged the seats in the right position.

The bus was on time, drove us to the main town then we were ushered to a private taxi to our accommodation. It all went smoothly and was happy with the service.

Awesome service as I changed the pick-up location the night before due to accommodation issues. They were on time to pick me up and had a safe and pleasant ride all the way to Hanoi Opera House. Will definitely use them again in the future.