Thank you so much. If you want to use the cabin bus from Phu My Hung to Da Lat, use here. I had a hard time understanding him because he had a Vietnamese accent, but I could easily communicate in English! The office called me an hour before boarding the bus, and even though I had to transfer several times because I didn't arrive on time, they kindly accepted me. If you take a shuttle (van) at the main gate, it will take you to the meeting point. Since you are in a hurry, cut off the ticket first and hand it over. Although the driver or conductor does not speak English, they will let you know when you get to the drop-off point. There is also a shuttle, so you can ignore it if Grab is in operation, and the shuttle driver will also kindly inform you with gestures, so all you have to do is show the hotel address. I really appreciate everything. If you go to DaLat from PhuMyHung, you just book a bus here. Office worker can speak English little bit. And they called me before 1 hour ago to take the bus. I just waited in LotteMart Dist 7 Main Gate, took the shuttle(silver Mini Van) and they dropped me off hub. Just a few minutes later, I could take the bus to DaLat. The officer brought tickets and helped everything. They are so kindly, friendly. The bus driver and sub driver(?) can't say English, but the point is not the problem. They tried to help me always. When I arrived DaLat, I met taxi driver. So I asked anyone, can I use shuttle. They have shuttle service, that's why I just ignored taxi driver. I just showed hotel address, kindly shuttle driver dropped me off right place. I really appreciate everything. I hope to see you again.

Excellent bus and very safe driving. To make this a 5-star experience, I suggest the company implement a "no sound" policy for phones at night to respect those sleeping. It's a sleeper bus, so quiet is key! Also, please display the Wi-Fi password clearly inside the cabin for convenience. I would definitely ride with them again! -------------- The bus is of good quality and the driver is very safe. To make the service even better, I suggest the bus company implement a clear policy regarding keeping quiet (turning off phone sounds) at night to avoid disturbing other passengers. Additionally, the company should display the Wi-Fi password inside the bus for easy access. I will continue to support this bus company in the future!

We had such a wonderful experience on this bus we rode today! 💯 The unit was very clean, well-maintained, and truly felt premium because of the excellent amenities and facilities provided. Everything was comfortable and organized. The staff and driver were very kind, helpful, and accommodating, making our trip smooth and stress-free. Their professionalism really stood out. Overall, it was the best travel experience for me and my family. We’re very happy and satisfied from start to finish. Highly recommended! 💛 As for the app, it was very easy to use, user-friendly, and convenient when booking our trip. Everything was seamless!

Great services... I will definitely use their service again if I have the chance, but I won't buy tickets through the cheap bus app again because it hides the behavior of the Dalat bus company on my previous trip. My 1-star review was rejected with the reason "the bus company has already handled the issue with the customer," even though I am the customer and my experience says it has been handled. Who handled it?? I don't know, so I still bought tickets this time. After this, my entire company will permanently delete the cheap bus app because of this terrible handling. We will also write reviews on various platforms about my experience with both Dalat and the cheap bus company. Thank you.

I was seated in my reserved seat, so I felt comfortable and happy. The driver proactively chatted with friends on the phone to keep his spirits up while driving, and he didn't talk too loudly, so I found it normal. He stopped to concentrate on sections requiring focus, like mountain roads. The driver also proactively arranged a Grab ride for me to pick me up, and I paid the fare myself. I'm not sure if there was any assistance, but the fee was a few tens of thousands of dong, so I didn't bother asking. The car was quite clean, comfortable, and didn't have a strong odor.

I was fully informed when the pick-up time changed. The driver was polite and drove very smoothly and comfortably. There were passengers in the car that made things difficult for the driver and annoyed everyone, but he still knew how to handle the situation to keep the atmosphere comfortable for the whole car.

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.