The car was old but everything was still working well. Newer models would have in-car charging or massage functions, which would be more convenient for passengers. In particular, I would like to sincerely thank Mr. Trung (or Chung), the driver of my 4 PM trip on April 19th, 2026, for his enthusiastic help in retrieving my phone and wallet that I had left behind at the Cao Thang office, as well as the staff from both the Saigon and Can Tho offices. Their help was genuine and heartfelt, not superficial. When I received my belongings back at 11 PM, they were in a box, carefully wrapped, shockproof, and properly labeled. I am very grateful for this.

The bus conductors were cheerful and enthusiastic. I was late but the bus still waited for me and didn't leave like other buses. I will support the bus company on other occasions.

Tu Tien provided a very good, safe and comfortable service. The information given about where the bus was and the calls from the staff on the bus before pick up proved to be invaluable. The bus was very clean, the bed comfortable with lighting options and a very well located USB connection. The staff were very polite and the bus arrived at the destination ahead of schedule. Thank you