The car was old but everything was still working well. Newer models would have in-car charging or massage functions, which would be more convenient for passengers. In particular, I would like to sincerely thank Mr. Trung (or Chung), the driver of my 4 PM trip on April 19th, 2026, for his enthusiastic help in retrieving my phone and wallet that I had left behind at the Cao Thang office, as well as the staff from both the Saigon and Can Tho offices. Their help was genuine and heartfelt, not superficial. When I received my belongings back at 11 PM, they were in a box, carefully wrapped, shockproof, and properly labeled. I am very grateful for this.

The driver and the bus conductor were lovely. I was stuck in traffic but they still tried to wait so I wouldn't miss the trip. They were very gentle and polite. The car was clean, airy, and the blankets smelled good. I was very satisfied with this trip.