The car was old but everything was still working well. Newer models would have in-car charging or massage functions, which would be more convenient for passengers. In particular, I would like to sincerely thank Mr. Trung (or Chung), the driver of my 4 PM trip on April 19th, 2026, for his enthusiastic help in retrieving my phone and wallet that I had left behind at the Cao Thang office, as well as the staff from both the Saigon and Can Tho offices. Their help was genuine and heartfelt, not superficial. When I received my belongings back at 11 PM, they were in a box, carefully wrapped, shockproof, and properly labeled. I am very grateful for this.

Ấn tượng qua chuyến về 15h SGo - VLo (lúc xe trung chuyển Bác Tài tuy đưa 7 khách nhưng rất vui vẻ nhiệt tình lắm) còn biết : - hỏi thăm Cô đi có việc hay đi khám bệnh.... oh ! - bên xe con có ưu đãi vé Cô có biết chưa Cô... oh ! - dza Cô về... nhớ lạc quan tinh thần nha Cô... 🧡 Cô cảm ơn nhà xe đã có Giá trợ giúp cho Cô ! Cô cảm ơn CTy đã huấn luyện & tuyển dụng Đội ngủ Tài khá chuyên nghiệp !

Excellent bus and very safe driving. To make this a 5-star experience, I suggest the company implement a "no sound" policy for phones at night to respect those sleeping. It's a sleeper bus, so quiet is key! Also, please display the Wi-Fi password clearly inside the cabin for convenience. I would definitely ride with them again! -------------- The bus is of good quality and the driver is very safe. To make the service even better, I suggest the bus company implement a clear policy regarding keeping quiet (turning off phone sounds) at night to avoid disturbing other passengers. Additionally, the company should display the Wi-Fi password inside the bus for easy access. I will continue to support this bus company in the future!

We left from Dalat and went to Chau Duc. Getting to the bus as foreigners was more complicated than we wanted. But the bus assistant called us and sent the location. Then he personally walked to help us. It was an interesting first time on a sleeper bus with two young children. We were uncertain when the bus would stop for a break or food. I was surprised when we stopped at midnight in Can Tho and everyone got off and ate some food. When our stop came they woke us up and made sure we were ready. Overall it was a good experience. They have a pillow and blanket on each bed and there was enough room for 1 adult and 1 child comfortably.

The driver and the bus conductor were lovely. I was stuck in traffic but they still tried to wait so I wouldn't miss the trip. They were very gentle and polite. The car was clean, airy, and the blankets smelled good. I was very satisfied with this trip.