Honestly, I'd read the previous reviews and we were a little worried. But it was the best bus trip we've ever taken. The bus left and arrived on time, the drivers were friendly, the ride was okay (although still bumpy, but that's Vietnam for you ^^), and the seats were comfortable. We were pleasantly surprised.

This trip back home was a bit rushed, so I just booked this bus at random. I was a little apprehensive at first because it was a new company, but surprisingly, the bus was comfortable, brand new, ran smoothly, and the driver was safe. I even fell asleep on the bus and arrived at my destination.