I was picked up at the correct pick-up point and seated in my reserved seat. The driver was enthusiastic, cheerful, and friendly. I'm quite prone to motion sickness, and the strong smell of air conditioning makes me nauseous. However, with Trong Thuy Travel, I didn't notice the strong air conditioning smell like with other companies. I was quite satisfied with the trip, and I will definitely support this company again for future trips.

Excellent bus and very safe driving. To make this a 5-star experience, I suggest the company implement a "no sound" policy for phones at night to respect those sleeping. It's a sleeper bus, so quiet is key! Also, please display the Wi-Fi password clearly inside the cabin for convenience. I would definitely ride with them again! -------------- The bus is of good quality and the driver is very safe. To make the service even better, I suggest the bus company implement a clear policy regarding keeping quiet (turning off phone sounds) at night to avoid disturbing other passengers. Additionally, the company should display the Wi-Fi password inside the bus for easy access. I will continue to support this bus company in the future!