The staff were lovely, and the bus was lovely too 😂 It was new, clean, and had Pikachu decorations all over it. Each bed even had a long Pikachu plushie to hug 🤣 The pink pig-patterned blankets would be a hit with kids. This was the first time I'd seen a bus company provide toothbrushes. Two elderly people boarded the bus and the staff even escorted them to their seats to assist them; overall, it was very thoughtful.

Yes, the ride experience was great, 10 points for customer service, on time. Thank you and I will continue to book tickets next time.

We are very happy with out 8.5 hour journey yesterday. The bus driver was extremely good . Our seats were comfortable and clean with water and hand wipe provided. Fantastic food stop . Good amount of toilet breaks. The only thing I would recommend to improve is to allow foreign payment cards when booking on the app.

quý công ty nên: 1) kiểm tra và dán tem hành lý cho khách theo màu của từng chuyến tránh mất mát và nhầm chuyến khi tập kết hàng lên xe. vì mình có 2 chuyến sài gòn và cần thơ đợi chung 1 khung giờ, 1 địa điểm. vì là khách thân thiết của quý công ty nên rất hài lòng và tin tưởng. tuy nhiên rất mong muốn đội ngũ nhân viên anh chị em nhà xe cùng nhau cải thiện ngày một phát triển. 2) đồng nhất về cách giao tiếp và CSKH nhẹ nhàng, chu đáo nữa thì chắc chắn quy công ty là nhà xe được yêu thích và lựa chọn số 1 quy nhơn. rất cảm ơn quý anh chị em cty cũng như chị Thảo đã lắng nghe và tiếp nhận. " khách hàng thân thiết nhiều năm của nhà xe từ thời sinh viên"

The shuttle bus picked you up on time, the driver was polite and attentive. The 34c car is clean and fully equipped. The driver drives carefully, the assistant arranges passengers' belongings and luggage thoughtfully and carefully. Will continue to support

The driver and the bus conductor are very nice. Yesterday, it was raining. I sat in the car waiting for Thanh Trung bus to arrive. The bus conductor called me and told me to stay in the car and brought me an umbrella. Such a thoughtful action. When I got on the bus, he was afraid I would be cold and brought me a cotton blanket. Every time I got off the bus, he booked a Grab and Be to take me to my destination. They were super enthusiastic. I have used many snow buses from Khanh Hoa to SG, but this bus has the best experience. I bought tickets for my parents to go, and they couldn't stop praising me. Thank you Thanh Trung bus company.

I have used this sleep bus twice for traveling from Nha Trang to Can Tho. Overall, it is one of the most comfortable sleeper bus options on this route. One important thing to mention is that there is no toilet on board, which can be uncomfortable on such a long overnight route. However, when there are regular stops, the trip can still be quite comfortable. My most recent trip (yesterday) was very good. Even though the bus was delayed by about one hour, the company informed me in advance, so it was not a problem for me. The bus was comfortable, with blankets and two pillows, and the drivers were polite and friendly. There were rest stops around 4:00 AM and 9:00 AM, which made the journey much more comfortable. At the final stop, they even provided toothbrushes, which was a nice touch. On my previous trip last week, there were no night stops until around 8:00 AM, which was quite uncomfortable. It seems that the schedule depends on the drivers, and I really hope the stops will be more consistent in the future. Overall, I am satisfied and will continue using this sleep bus company for my business trips, as it is still one of the most comfortable sleeper bus options on this route. I really hope that in the future the drivers will make regular stops as scheduled, especially since I am planning to take this route again next week.