I went Hoi An > Saigon. I was cautious after reading the reviews, but it worked out okay! They have a premium bus, but the service and employees are definitely not premium. But they're very effective and competent. They have an actual office in Hoi An, which is nice. A nice shuttle took us ftom the office to the highway where we met the bus. We stopped for dinner at a cheap, good enough spot at 8:30pm. They must have sped through the night because we reached the northern part of Saigon at 6:45am (at their carwash facility?), where they loaded us on a very janky shuttle bus to transfer to the Tinh Binh office closer to downtown (not enough seats, so some people sat on plastic chairs in the cargo hold). We reached there at 7:30am -- much earlier than the 11am arrival time on the ticket. I'm 178cm and the seat was extremely comfortable; I ended up sleeping straight from 11pm until we arrived to Saigon. But three negatives: - Second shuttle bus was blatantly unsafe (see pic) - My seat was stuck in recline / couldn't sit up - Daytime driver played rock music on a high volume. Thankfully he turned off the rear speakers when asked, but be careful getting front seats. Overall I would take them again as long as it is a budget price.

I threw up all night because it was my first time traveling by bus for 17 hours. I apologize for any inconvenience. I'm so lucky to have chosen MP Bus from hundreds of bus companies. The staff were helpful, and we had a clean, comfortable journey. We even had a meal break. The biggest luxury for me was how quiet and comfortable the vehicle was, which I was very happy about. Thank you so much for everything. Everything exceeded my expectations. If you want to travel safely and comfortably in an unfamiliar country as a tourist, MP Bus should definitely be your first choice. ;)