Excellent overnight bus trip from Hoi An to Da Lat with Viet Lao. The staff was very friendly, the bus was clean, the driver was a good driver, and there was no music or unpleasant noise. All this at a good price with smooth communication in English, so I recommend it. For first-timers: there are no toilets, but there were three stops approximately every two hours (you are notified in advance by announcement). You cannot eat on the bus, but there are restaurants and snack bars at some stops. You must remove your shoes and walk barefoot. At the stops, plastic slippers are provided as you exit the bus; you return them to a bin before reboarding. A small bottle of water, a blanket, and a pillow are provided. There is a USB port. I couldn't get the Wi-Fi to work, but that might be my fault. For those who are overweight or very tall, I recommend taking buses with fewer seats (there were about 35, and I'm not overweight, but it was a tight fit). I recommend the lower and middle seats.

I went on a business trip from HCM to Da Nang and then back from Chu Lai. At first, I was a bit worried when trying to book a Ba Thanh bus, but I was extremely satisfied, enthusiastic about booking tickets, answering questions very enthusiastically and clearly about the price, without forcing or placing any restrictions on the customer. Next time I go on a business trip, I will definitely continue to use this car!

It seems fine; I'm not too picky, and for me, it's good enough.

I'm very satisfied; the service was attentive. The vehicle was clean and comfortable, so even someone like me who gets motion sickness didn't feel sick at all.

The transportation company contacted me proactively, provided clear instructions, and the journey was smooth and comfortable.