During the past time, I often traveled by Kim Ma, Phuong Trang, Huynh Dat and Trung Kien bus routes. However, when I had the opportunity to experience the service of Thai Bao bus company, I really felt satisfied. The travel time between Saigon and the provinces became faster and more convenient. In particular, the service style of the driver and receptionist was very dedicated, thoughtful and friendly.

We left from Dalat and went to Chau Duc. Getting to the bus as foreigners was more complicated than we wanted. But the bus assistant called us and sent the location. Then he personally walked to help us. It was an interesting first time on a sleeper bus with two young children. We were uncertain when the bus would stop for a break or food. I was surprised when we stopped at midnight in Can Tho and everyone got off and ate some food. When our stop came they woke us up and made sure we were ready. Overall it was a good experience. They have a pillow and blanket on each bed and there was enough room for 1 adult and 1 child comfortably.

Excellent bus and very safe driving. To make this a 5-star experience, I suggest the company implement a "no sound" policy for phones at night to respect those sleeping. It's a sleeper bus, so quiet is key! Also, please display the Wi-Fi password clearly inside the cabin for convenience. I would definitely ride with them again! -------------- The bus is of good quality and the driver is very safe. To make the service even better, I suggest the bus company implement a clear policy regarding keeping quiet (turning off phone sounds) at night to avoid disturbing other passengers. Additionally, the company should display the Wi-Fi password inside the bus for easy access. I will continue to support this bus company in the future!

Good experience. The staff was cheerful, polite and friendly. The arrival time was 1 hour later than expected because the car had to stop many times to load and unload goods and pick up passengers. Overall, I feel secure when using this bus company's service, and will support and recommend this bus company's service to my relatives.

The driver and the bus conductor were lovely. I was stuck in traffic but they still tried to wait so I wouldn't miss the trip. They were very gentle and polite. The car was clean, airy, and the blankets smelled good. I was very satisfied with this trip.