Someone called to confirm 1 hour before pick up. The driver proactively calls passengers to advise the pick-up location and pick-up time. Quick, comfortable. Safe, assured. After booking the ticket, there is a confirmation email, and the email provides very complete information about the vehicle number and driver's phone number. I am quite satisfied and assured.

Great service. Ontime, good driving, van was as pictured. Travel in comfort. I am not short with long legs and I was still quite comfortable. Massage seats were a great surprise. When arriving at the pick up spot, the staff quickly check in and provide the license plate number and confirm time of departure. This helps us foreigners to make sure we get on the right van. Also very great drivers. Very helpful to me when I didn't know where to be or which stop to get off at.