The driver would make sure all of his customers are back into the bus before he takes off. As a foreigner not understanding much Vietnamese, it's a piece of mind that you won't be left behind when you go for your toilet/ meal break. Hảo bus' shuttle bus service is another bonus which can deliver you from the bus terminal to your accommodation for FREE! Saving you from having to wake up from the bus trip, still half dreaming and looking and bargaining for a taxi trip to your hotel.

I am very satisfied with the service of My Duyen bus company. The buses are clean, punctual, have comfortable sleeper seats, and run smoothly and safely. In particular, the staff are very enthusiastic, polite, and always provide attentive support to passengers. I was very impressed with the transfer staff at My Luong. They were very friendly, picked up and dropped off at the correct locations, assisted with luggage, and were always cheerful with passengers. The staff at My Luong bus company were also very enthusiastic, attentive, provided clear instructions, and made me feel very secure during my journey. I will definitely continue to choose My Duyen bus company for my future trips. Thank you to the bus company and its staff for providing such a comfortable journey!

The driver and the bus conductor were lovely. I was stuck in traffic but they still tried to wait so I wouldn't miss the trip. They were very gentle and polite. The car was clean, airy, and the blankets smelled good. I was very satisfied with this trip.

I took the bus from Long Thanh to Can Tho, departing on time, smooth journey, polite staff, steady driver really made me feel secure and satisfied. The journey was thousands of miles but my heart was not troubled. Dedicated service, serious manner, rare in this time of rushing for money. Society is in chaos. I would like to send my sincere compliments, wishing the bus company more and more prosperity, safe journeys."

The staff were lovely. My husband and I went with our two young children. We were a little slow in arranging our time at the restaurant, but the staff were very understanding!