It was okay, but the car ran 15 minutes slower than expected. At the same time, this trip is booked for Bac Son Bus, not this bus company. Good quality, good driver + assistant

He was really helpful regardless of our trip ! We were a bit late because of another bus and he waited for us ! He is very friendly

Great garage, lovely history, quick and on-time contact. Clean, cool, if you need to go to the bathroom, they also support you, the staff is helpful. My husband and I were traveling with 2 people, but the bus company still ran for the two of us. Riding like that is really more comfortable than other trips, and better than having a loaf of bread. Wishing the garage a prosperous business. Thank you garage.

When you book a car, the driver will call to reschedule with you, about 15-20 minutes earlier. Whoever gets in the car first gets to choose the seat first, I got a shared car so I just accepted =)). The car is new, clean, and has comfortable seats for medium-sized people (it's a bit cumbersome if you're eight people). Hmm, the car is new, the air conditioning is cold, so if you can't stand the cold, remember to use a thick blanket to keep warm. The driver drove quite smoothly, but every time he talked on the phone it was quite loud, causing me to wake up in the fog about 2-3 times during the trip but still slept well (luckily I'm fat so I easily wake up and fall asleep). The garage should install a curtain or plastic screen to separate the passenger from the driver, with shelters for both sides. In general, I am very sympathetic to this bus company, so if I go anywhere in Ha Long, I still choose to return to this bus company.

The quality of the car is good, you can sit in the right position, the driver drives well on the passes, very peace of mind!

I slept for 1 hour from the time I drove to the time I got off the bus. No problem to bother. The ride was ok. Air conditioner is a bit cold.

Great garage, lovely history, quick and on-time contact. Clean, cool, if you need to go to the bathroom, they also support you, the staff is helpful. My husband and I were traveling with 2 people, but the bus company still ran for the two of us. Riding like that is really more comfortable than other trips, and better than having a loaf of bread. Wishing the garage a prosperous business. Thank you garage.

Came with a slight delay, however everything worked well including the reservation, finding the bus and getting off the bus. During the trip the bus made 2 stops for wc.

The bus driver is very friendly and has a high sense of responsibility. Very friendly and impressive even to foreigners.

Very ok, booking a car is so convenient and cheaper than booking outside

The bus had wear and tear and had definitely seen better days. The driver drove slightly mad. He brought us from Hanoi to Mai Chau during Tet. We arrived safe and relaxed. 5 stars for working during the holiday.

The garage is very ok. When I got off at a different location, they booked a taxi and paid for me.... very great. From next time I will definitely use this bus company.