First time booking a bus ticket online and even paying in advance but it didn't disappoint! Quy Thao bus station is the only bus (I've ever been on it) where the drivers talk politely and don't use profanity. This alone is a 5 star rating. The driver also drank Pepsi and was very cute, not smoking like other cars. Pick up and pay at the correct point. Be able to lie on the correct bed. Overall 10 points.

The car is very nice and clean. The seat has headphones. The car also has double seats with a membrane separating the two double cabins at the end of the car. The driver and staff are very friendly, comfortable and humorous.