SG-BMT 1. Safety: I am very satisfied with the quality of Tien Oanh's passenger cars. The car is well maintained, the driver is also very experienced and drives safely. 2. Amenities: provides full amenities such as comfortable seats, cool air conditioning, high-speed wifi and mobile phone charging port. 3. Time and accuracy: The bus departs on time and arrives at BMT on time as committed. 4. Price: I feel the price of the bus service is very reasonable and consistent with the quality and amenities provided. 5. Service attitude: Staff and drivers are very enthusiastic, thoughtful and respectful of customers. I feel very comfortable and satisfied with the services they provide. Their services fully met my needs and I will use their services in the future if I have the opportunity.

First time booking a bus ticket online and even paying in advance but it didn't disappoint! Quy Thao bus station is the only bus (I've ever been on it) where the drivers talk politely and don't use profanity. This alone is a 5 star rating. The driver also drank Pepsi and was very cute, not smoking like other cars. Pick up and pay at the correct point. Be able to lie on the correct bed. Overall 10 points.

The driver and the bus conductor were lovely. I was stuck in traffic but they still tried to wait so I wouldn't miss the trip. They were very gentle and polite. The car was clean, airy, and the blankets smelled good. I was very satisfied with this trip.

The bus company is ok and picks you up on time. However, the drivers and drivers neglected to fix the problem of restricting smoking in the car, which was ok. Because not all passengers are comfortable with the smell of smoking. I've been a passenger in many bus companies that are private, but please follow the way Phuong Trang Busline operates, from the switchboard to the rules... Even if the ticket is more expensive, it's still acceptable..

Overall it's very ok. Book tickets through the app with many payment methods, easy, clear and easy to understand. As the day approached, the garage called to confirm. Go to the ticket exchange counter and get on the bus.

The car smelled of cigarette smoke, but I sat in the seat I reserved, and the service was okay.

The bed is wide and comfortable, the pillows and blankets are very clean and fragrant, you can sit in the right place as booked, good service attitude.

Recently, I see that the bus company has clearly improved its service, no longer being grumpy or yelling at customers, and even giving gifts to customers. In general, I hope that in 2025 the bus company will continue to improve its service, then people will definitely travel more.

Spacious car, kept in the right place. Enthusiastic driver picked up the elderly from home.

Very good service, the bus company picks up and drops off passengers at the correct address, first time riding without incurring additional Grab costs. Enthusiastic staff. Suggestion: The bus company needs to interact more with customers via App or Zalo or phone messages so that passengers can feel secure, especially those who book tickets via the App. Thank you very much, I'll book again next time