Good service, friendly driver and assistant, right in my seat, satisfied with the bus company, fast and good support hotline, overall satisfied

The staff were lovely, and the bus was lovely too 😂 It was new, clean, and had Pikachu decorations all over it. Each bed even had a long Pikachu plushie to hug 🤣 The pink pig-patterned blankets would be a hit with kids. This was the first time I'd seen a bus company provide toothbrushes. Two elderly people boarded the bus and the staff even escorted them to their seats to assist them; overall, it was very thoughtful.

The driver from Quy Nhon to Nha Trang scheduled 17:30 is awesome! He’s so kind and professional. He wasn’t late he came at Pick-up point(is not the office, just pick-up there. Don’t be afraid the google address as I uploaded a picture is correct just wait your driver until the pick-up time. (Because I was afraid I got a wrong place and asked Vietnamese on the cafe to call the driver to confirm whether the location I was is correct or not. Even, twice… Hahahaaa)

It seems fine; I'm not too picky, and for me, it's good enough.

The bus ran relatively on time, with a shuttle service at the Phuong Trang company office as per the booked ticket, transferring passengers to the specific address in Da Lat. The bus was clean, although the sleeping berths were a bit small. The bus company was professional, and the price was 260k VND from Saigon to Da Lat. The travel time was exactly as scheduled. The driver was professional. The experience of booking through the Vexere app was also very good; when purchasing an additional ticket, a staff member on Zalo provided support within 10 minutes. It's definitely worth choosing Phuong Trang's service and booking through the Vexere app.