The bus company's service process is very good, with very few areas needing improvement. However, it would be better if the company changed its tissue paper supplier, as the tissues have a slightly strange smell. Otherwise, I've witnessed many changes in the bus company over the past two months: drivers and bus assistants are increasingly friendly, the service process is clear and efficient, and they've resolved the transfer bottleneck in Hanoi by assigning specific zones to each bus.

I chose An Phu Quy and also took dozens of trips because of the cheap price, punctuality, assistant driver, many staff, friendly, enthusiastic, thoughtful. VIP car with small air-conditioned cabin, regular car, some beds have broken lights (today I took car 18). Some others have air-conditioning vents (rolling doors) stuck, quite cold. However, in the long run, I still choose An Phu Quy. Thank you bus company.

The service is very good, the customer service staff is very friendly and enthusiastic, the car runs on the highway so it takes only 4 hours from Vinh to Hanoi, the bumpy car is due to the road everyone.

The bus company is friendly, enthusiastic, and leaves on time. Modern and clean facilities. However, we have to transfer twice so it takes a little more time.