My first experience was exactly what I wanted; the seats were very comfortable and the driver was lovely.

The bus company was polite and friendly. I really liked this aspect, something many other buses lack: when passengers were playing loud phone calls, the bus company gently reminded them to turn the volume down so other passengers could rest.

I booked a front seat on the driver's side. Excellent view. I really appreciated the fact that they picked me up at my hotel and took me to my destination. Very convenient service.

I took the Be Ha bus for the first time, going to Phu Yen and back to BMT within 5 days. I found the Call Center and Reception Office staff enthusiastic and friendly. The drivers and service were very good and attentive. The good point is that there is a shuttle bus in Tuy Hoa City. The shuttle driver was very funny and enthusiastic in helping customers put their luggage on the bus as well as picking them up on time. I hope the bus company will serve better and have more customers.