I was fully informed when the pick-up time changed. The driver was polite and drove very smoothly and comfortably. There were passengers in the car that made things difficult for the driver and annoyed everyone, but he still knew how to handle the situation to keep the atmosphere comfortable for the whole car.

Vehicles and drivers have ok attitudes, except for the operators, very rude, need to be patient and explain the process as well as things related to the trip for customers to understand, if the elderly are not familiar with technology, if we book a car and you speak in that accent, no one will go! Please give your comments, thanks