Recommended - on time and changed my return ticket swiftly (once I found a local person to call, a worker at the Huu Nghi Bus Station. Bless him). I was getting pretty frustrated why the driver is not coming for my return to Hanoi, only to be told that I actually booked the next day by mistake. The office sent a driver in an hour and only paid the upgrade to limousine, as that was the scheduled mini van. Moral of the story - double check before booking, preferably if you are not groggy.

Recommended - on time and changed my return ticket swiftly (once I found a local person to call, a worker at the Huu Nghi Bus Station. Bless him). I was getting pretty frustrated why the driver is not coming for my return to Hanoi, only to be told that I actually booked the next day by mistake. The office sent a driver in an hour and only paid the upgrade to limousine, as that was the scheduled mini van. Moral of the story - double check before booking, preferably if you are not groggy.

Staff are very kind and good service for my trip to Lang son.

Great, quick pick up and drop off, on time, reasonable price, funny driver, will continue to support

I booked a return bus to the Friendship Pass Chinese border. I had great communication about the pick up times etc. I had a query and emailed them before the trip and received a response within a couple of hours. The pick up was on time. The bus journey there and back was very smooth and the bus there and back very clean. I was very impressed with the service. Great value for money. I will definitely use them again.