The car was adequate; we rode the same comfortable bus the entire way. The only thing I'd say is "aww" is that the air conditioning is on very high, even with the individual vents closed. This is the case almost everywhere in Asia. So, bring some warm clothing or something to cover yourself with.

It was clear informed. He was also on time.

Although I was a little nervous at the start of the trip, it turned out to be the best possible experience. The first bridge was closed to foreigners without notice, so I had to cross the second one instead. There was just one small problem, though: I had booked a transfer with a pick-up point on the first bridge. Thankfully, though, the team picked me up right after immigration and took me to the bus station. They even offered me tea and cold water, which was nice. The minibus was really comfortable and equipped with a fast USB-C charger. The driver was truly professional, able to drive in low visibility conditions despite the heavy rain. The last-mile female driver was cheerful and funny. I would like to thank the whole team (including Kien, who made sure I could find the right car) for smooth ride and awesome experience! Keep it up!

I left my camera on the seat on the bus from Yen Tu to Hanoi. I only realized it three hours after getting off the bus and called the driver in a panic. Luckily, the bus company staff were very helpful. Many thanks and best wishes to the Tùng Tuấn bus company staff for good health and safe travels!