The car runs reliably, a little off schedule due to a car problem, but the car comes to pick you up very conscientiously. I went and the driver said that if I couldn't catch up with the car in front, he would take me to Hanoi even though he only drove in HP. The driver is very true to the company's responsibility of putting customers first. Will support the car for a long time. P/s: the car doesn't smell, drives very smoothly, doesn't get sick

The bus company's service was very good, there was a shuttle bus to pick me up and drop me off at my place, the driver who took me from HP to HN was very professional, when I got on the bus I was a bit sleepy so he lowered my seat and turned off the music, when I woke up and realized I couldn't find my phone, he immediately called a shuttle bus to find my phone and I received my phone that same day. Thank you very much to him and the bus company. 1000 stars.

Great experience, best limousine so far. The only suggestion is to have some be quiet policy, like Vin bus for example. There was one woman who didn't stop yapping loudly either on her phone or with the driver. Driver was respectful. Other passengers, even small kids were very considerate as well. I'm going back to Hanoi in a few days, we will see if I was just lucky or the limousine and the service are always great. For now, definitely recommend