Since there were many buses going on, I took a bus one hour early because the driver coordinated with me and he said that he can pick me up one hour early. It was confusing, but at the end, I reached safe. Overall, the bus was good, and the driver was helpful

The bus company as well as the driver are very attentive, always keeping in touch via Zalo and mobile phone to take care of customers in the best way. Sincerely thank the bus company and driver for their customer service.

Great experience, best limousine so far. The only suggestion is to have some be quiet policy, like Vin bus for example. There was one woman who didn't stop yapping loudly either on her phone or with the driver. Driver was respectful. Other passengers, even small kids were very considerate as well. I'm going back to Hanoi in a few days, we will see if I was just lucky or the limousine and the service are always great. For now, definitely recommend

Good and prompt service, clean vehicles.

Good service attitude, comfortable seats

It was a great and convenient mobility experience from Hai Phong to Ha Long. The car gave me a "Door to Door" service as I booked through Vexere app. The car was clean and the driver was kind. I would definitely consider use this car when I get back to Hai Phong again. Thank you for the good service!

The bus runs smoothly, good service, enthusiastic staff

Helpful staff. I had to change my departure date twice, once three hours before my scheduled departure. There was no problem with the operator. The driver came and picked me up. The trip was pleasant in a well-maintained coach. Upon arrival, the staff asked if everything was okay and if I had made it to the hotel. I'm returning.