Recommended - on time and changed my return ticket swiftly (once I found a local person to call, a worker at the Huu Nghi Bus Station. Bless him). I was getting pretty frustrated why the driver is not coming for my return to Hanoi, only to be told that I actually booked the next day by mistake. The office sent a driver in an hour and only paid the upgrade to limousine, as that was the scheduled mini van. Moral of the story - double check before booking, preferably if you are not groggy.

I booked a return bus to the Friendship Pass Chinese border. I had great communication about the pick up times etc. I had a query and emailed them before the trip and received a response within a couple of hours. The pick up was on time. The bus journey there and back was very smooth and the bus there and back very clean. I was very impressed with the service. Great value for money. I will definitely use them again.

Recommended - on time and changed my return ticket swiftly (once I found a local person to call, a worker at the Huu Nghi Bus Station. Bless him). I was getting pretty frustrated why the driver is not coming for my return to Hanoi, only to be told that I actually booked the next day by mistake. The office sent a driver in an hour and only paid the upgrade to limousine, as that was the scheduled mini van. Moral of the story - double check before booking, preferably if you are not groggy.

Great, quick pick up and drop off, on time, reasonable price, funny driver, will continue to support

The driver arranged to pick me up at 6 PM at Sunshine Garden, Duong Van Be Street. He arrived right on time. On the way back, I even got to listen to some great songs about Cao Bang, composed by the owner of the transportation company himself. I really liked the song "Cao Bang Boong Hay"—a perfect 10 for quality.