I had a very positive and satisfying experience choosing Thinh Phat - Tuan Anh bus company for my recent trip. The booking process was convenient from the start, with clear information, friendly and responsive staff. The bus arrived on time, picked up passengers promptly, and arranged seating neatly, avoiding any feeling of chaos or rush. The interior was clean, the seats comfortable, and suitable for long journeys. The ride was relatively smooth, the driver was careful, and maintained a stable speed, giving me peace of mind throughout the trip. The bus was also orderly and not too noisy, ideal for those who want to rest or relax during travel. The driver and bus attendant's service attitude was a big plus: polite, friendly, and very helpful, from guiding passengers on and off to reminding them of stops. Overall, Thinh Phat - Tuan Anh is a bus company with consistent quality and good service, a suitable choice for trips requiring peace of mind, neatness, and comfort.

At first, I was a bit disappointed with the low rating, but the actual experience is worthy of 5 stars. Everything is fine, nothing to complain about.