Way from Ninh Bình to Ha Noi was much better than other one with a company, their name I don’t want to say. No bus change, no driver changes, a company member wrote me himself (instead me running in Hanoi streets and asking local people “can you call the driver …?”. Don’t forget to pay additional money for extra service like pick up and drop off when you want. Get ready to change bus to a car in the end point of the bus. Just take your bags and seat to a car. It’s simple. And I’m appreciate a speed of bus. I’m not sure I’d it legal or not, but 100km/h is much better than 80. Thanks for your attention and sorry for my bad English (your Russian is not better I’m sure). Good luck!

The bus service was punctual and well-organized. I booked the 10 a.m. departure, and the operator called the day before to confirm my booking. The driver then called the following morning sometime between 8 and 9 a.m to arrange pickup. Although the vehicle was listed as a limousine on the booking platform, I was actually picked up in a four-seater car with one other passenger. The driver drove carefully and confidently, and both the driver and the assistant were polite and friendly throughout the journey. Overall, I had no complaints, am happy with their service.

The car is so beautiful, the garage service is so good. Must rate 10*

The pick-up and drop-off service is what I appreciate most compared to other bus companies. However, there should be a discount for groups of two or more. The staff are enthusiastic and friendly. Customer service is good. Bottled water, power outlets, curtains, etc. Overall, the service is good. However, they should put up decals with the Wi-Fi password for passengers who need it (because the bus has it, but many people won't know it).

Excellent service and complete communication from VEXERE. 5/5. I recommend this platform without reservation. I've been a user since 2025 and have never been disappointed.

Driver drove like a proper Vietnamese - passing people in the shoulder in a jam etc. Since there was a huge traffic jam and we were in a hurry to get to the airport, I was rooting for him. If you come to Vietnam expecting people to drive like in Europe, go somewhere else

The driver was so nice! The car is clean and confortable , my friend was a few mins late because of the drivers were canceling her ride! He was understanding and waited with a big smile! And we still made it on time!

An absolutely perfect experience. The transport service provided door-to-door pick-up and drop-off, always ensuring I arrived and returned right on schedule. Many thanks to the service provider; the support staff were incredibly helpful, and the driver contacted me directly to coordinate the pick-up time. Simply excellent.

The service is excellent, and foreigners don't need to worry about it; they will provide guidance throughout the journey.

I was completely satisfied with the services the bus provided. This is the 4th time I booked this bus in advance and it can be the best bus services I have ever experienced. The driver was so nice and supportive during the trip. Although he picked me up kinda later than the fixed pick-up time, he immediately apologized me for it due to traffic congestion in the peak hour in Hà Nội so I can sympathize with him. He drove safely and we had a comfy convo about traffic in Hà Nội and Ninh Bình. Thank you for the bus!