Great experience with Thiên Kim Limousine bus. Parents were picked up right from the airport, and the driver was very punctual. They were brought directly to the hotel, arriving even earlier than scheduled. The bus was clean, spacious, and comfortable, with relaxing music during the trip. The support team in the Zalo answered all questions in detail and even sent photos of the pick-up spot and the bus when needed. Everything went smoothly from start to finish.

Highly rated for the driver, as for the conductor, the bus company should review. Obviously, the seat was booked in advance, but when he got on the bus and saw someone sitting there, the conductor told him to give it to that person. I was suspicious that the person was the conductor's family member or not, so he got priority like that. Why did he book a seat? But the driver stepped in to resolve the issue, so I rate 5 stars for the driver.