Good Experience, no troubles at all very comfortable

The transition from the Q5 office to the main depot and onward to Cambodia was smooth. During this trip, the staff provided a delightful banh mi sandwich, with the veggies thoughtfully packed separately to maintain freshness, along with a bottle of water. The seats were comfortable, and the bus had a charming 1970s disco décor. The journey was pleasant, and each stop, including the two border crossings, the bathroom break in Cambodia, and the drop-off points in Phnom Penh, were well managed. For my transportation needs, Phy Phy is reliable and consistent. (Especially when compared to another Cambodian line I took previously, which lacked the same level of organization and efficiency). The only improvement I'd suggest is equipping all buses with USB ports for charging devices and perhaps offering WiFi, which would be particularly beneficial for first-time travelers given the spotty roaming service around the Cambodian border.

Used this company to cross the border between Vietnam and Cambodia and as a woman solo travelling, I felt so safe!! When you arrive at their office, they ask you for your passport and the 40$, and they keep your passport until you get to the border (so don’t panic!). The driver was friendly, the seats were comfortable enough for a 6hrs drive and you get a bottle of water and some snacks. We got stuck in traffic for a while so got to Phnom Penh later than expected, but we had a couple of toilet breaks. Once at the border, another employee from this company takes you to the border offices and sorts everything out for you and waits till everyone is done. The whole experience was very smooth and stress-free. Could not recommend this company more, truly great!