The bus picked me up on time, was clean, and ran safely. I booked a bus at 5pm to pick me up from Da Nang airport to Quang Ngai, but because everything was done early, the bus company flexibly arranged for me to take the 4pm bus. I also dropped something and only discovered it a few days later, and the bus company helped me find it. Next time I travel from Da Nang to Quang Ngai, I will continue to use Ha Thao bus company.

The car was driven carefully, and the driver was lively and polite.

We took a day time sleeper bus with HM Happycar from Hoi An to Phong Nha. I received a WhatsApp message from the organizer to ensure we found the bus ok before departing. The bus was extremely clean and in great condition. The little bed capsules were private and lay totally flat, or you could put them into a partially reclined position. I am 5'4" and could lay completely stretched out, my friend is 5'9" and could do the same with flexed feet. There was a USB port, lights and air vents. The driving felt very safe and there were two drivers who traded off which helped us feel safe as well. We stopped 3 times for toilet breaks. After getting dropped off and going about our day, we realized we forgot air buds on the bus. I messaged them via WhatsApp and they responded immediately that they would ask their cleaning staff. They found them and organised a nearby hostel for them to be dropped off at for us to pick up at our convenience. Very impressed overall, would book with them again.

The car runs fast, above the calculated time. There are a few places that are a bit rushed, so I give them 4 stars. Cheap Bus Tickets reported sending electronic tickets via email lehaig8@gmail.com, but I haven't seen any electronic tickets yet. Tks