I left my camera on the seat on the bus from Yen Tu to Hanoi. I only realized it three hours after getting off the bus and called the driver in a panic. Luckily, the bus company staff were very helpful. Many thanks and best wishes to the Tùng Tuấn bus company staff for good health and safe travels!

The car was adequate; we rode the same comfortable bus the entire way. The only thing I'd say is "aww" is that the air conditioning is on very high, even with the individual vents closed. This is the case almost everywhere in Asia. So, bring some warm clothing or something to cover yourself with.

Good service attitude, comfortable seats

The driver for this trip was very nice!

This was the first time I drove a long distance but felt like a short one, the car drove as smooth as a Samsung and the seat was like a cool, air-conditioned bed. Initially, the car had a problem and the driver reported being late, but he handled it and came to pick us up as scheduled on the system. The driver, Van Si, was so funny and enthusiastic that despite the wind and rain, he transported us safely to our destination. 5⭐️ for driver Van Si and the garage. Next time, I hope to have the chance to meet you again.

The driver was very friendly.

Excellent service. Safe, fast, and on-time delivery to your destination.

I waited at the pick-up point indicated in the email, but it was a different location. The operator went out of his way to pick me up on foot. I was really touched by this action and they remained very friendly afterwards. I think this is a very reliable bus operator.

Very convenient and comfortable, punctual. Friendly and enthusiastic driver.

It was really nice, good information. The only thing was that we had chosen drop off at the home stay in ta xua, but first when we arrived the driver said he could not go there so we had to take a take for double the pride as the whole trips from hanoi the last bit. Everything else worked really well.

Prestigious car, top quality. Next time go and support again