High driver attitude, very nice customer expirience 👍

I have taken the Hue - Da Nang route many times but have never been satisfied with this trip to the point of saving the number to book it later for sure. The pick-up time was very punctual, other bus companies are often late, so I was very surprised by the punctuality of the bus. The bus was clean, ran smoothly, smelled of essential oils, and was not smelly or dirty. The bus was new. The driver I took today was a sick friend born in the 1990s, drove very well and was extremely safe. This was the first time I took this route and saw the driver obey the speed limit signs, did not use the phone while driving and was very focused, changed lanes slowly and observed carefully. Picked me up from Da Nang at 2:30 and dropped me off at home at 5:00, the best experience among the bus companies I have ever taken.

Thanks driver, I arrived at the place my daughter forgot her phone in the car and the driver enthusiastically stopped to return it!

The informations about pick up locations etc are a little approximative, I asked Vexere where we could get to the big bus directly and at the end the location was still a mini van pick up that brought us to the bus but that is not a big deal. We left on time from Hanoi but made a very long break at the airport to wait some passengers I guess and arrived only 30 minutes late in Sa Pa so very good. There is no WC in the bus so think about it but you’ll do two 30min breaks in freeway area (3k dong to use the bathroom and they are very clean) and will also be able to buy a lot of different snacks and food. Very confortable seats ! Keep in mind that sometimes the quality of the roads is not that good so it can be very shaky. We booked the top 2 seats at the very back of the bus and you can feel the bus vibrating a lot, the lower seats just before these seats were much more confortable and we were able to use them as they were empty. Overall a very good journey :)