Service quality is generally good, seats are comfortable, car is clean. The most notable advantage is the courteous attitude of the garage staff from the phone operator to the driver. The driver is quite thoughtful, picks up on time, and drops passengers off at the door. However, drivers still have the habit of texting on their phones and talking on the phone for long periods of time while driving.

Good and efficient trip. Quoc, bus manager for the journey was great, he kept us informed of changes and arranged free transport to our hotel from bus terminus. Excellent job. Would recommend Vietnam Travel Bus again.