Good company, we started ride at the same time as expected. Clean, comfy seats with possibility to lay down. We also arrived a lot sooner than it was presented on timetable.

We had booked online and were picked up at the Hanoi office. The driver called us 15 minutes before to let us know he was on his way. The departure was punctual, the journey went very well, the seats were comfortable. We had chosen the drop-off at Tam Coc when booking online, the driver left us near our accommodation.