Driver drove like a proper Vietnamese - passing people in the shoulder in a jam etc. Since there was a huge traffic jam and we were in a hurry to get to the airport, I was rooting for him. If you come to Vietnam expecting people to drive like in Europe, go somewhere else

The driver was courteous and polite; the service was excellent.

We had booked online and were picked up at the Hanoi office. The driver called us 15 minutes before to let us know he was on his way. The departure was punctual, the journey went very well, the seats were comfortable. We had chosen the drop-off at Tam Coc when booking online, the driver left us near our accommodation.

Great round-trip bus from Hanoi to Ninh Binh. The bus was clean, comfortable, and air-conditioned, making the ride very relaxing. Pickup and drop-off were smooth and on time, which made everything stress-free. The staff were friendly, helpful, and well organized. Overall, a very easy and reliable experience. Definitely recommend 👍