I went on May 30 but when I booked the ticket I mistakenly booked it for May 31. 10 minutes before boarding time, I called the bus company to ask where to pick up and discovered the wrong day. I'm glad that the garage supported me in moving to another car in time. This is a huge plus point about the service. The driver was very kind and helped me with some useful information when visiting Tam Dao

The bus will take a bit longer because it doesn't use the highway, but it will pick up/drop off at your place in Phu Tho. There are also many drop-off points in Hanoi with super cheap fares. Another option for those who want to find a bus to pick up/drop off at your place in Phu Tho city.