The bus ran relatively on time, with a shuttle service at the Phuong Trang company office as per the booked ticket, transferring passengers to the specific address in Da Lat. The bus was clean, although the sleeping berths were a bit small. The bus company was professional, and the price was 260k VND from Saigon to Da Lat. The travel time was exactly as scheduled. The driver was professional. The experience of booking through the Vexere app was also very good; when purchasing an additional ticket, a staff member on Zalo provided support within 10 minutes. It's definitely worth choosing Phuong Trang's service and booking through the Vexere app.

Vehicles and drivers have ok attitudes, except for the operators, very rude, need to be patient and explain the process as well as things related to the trip for customers to understand, if the elderly are not familiar with technology, if we book a car and you speak in that accent, no one will go! Please give your comments, thanks