Good experience. The staff was cheerful, polite and friendly. The arrival time was 1 hour later than expected because the car had to stop many times to load and unload goods and pick up passengers. Overall, I feel secure when using this bus company's service, and will support and recommend this bus company's service to my relatives.

Honestly, I'd read the previous reviews and we were a little worried. But it was the best bus trip we've ever taken. The bus left and arrived on time, the drivers were friendly, the ride was okay (although still bumpy, but that's Vietnam for you ^^), and the seats were comfortable. We were pleasantly surprised.

The bus conductors were cheerful and enthusiastic. I was late but the bus still waited for me and didn't leave like other buses. I will support the bus company on other occasions.

Tu Tien provided a very good, safe and comfortable service. The information given about where the bus was and the calls from the staff on the bus before pick up proved to be invaluable. The bus was very clean, the bed comfortable with lighting options and a very well located USB connection. The staff were very polite and the bus arrived at the destination ahead of schedule. Thank you