Here’s my honest review of my experience traveling with this company from Hanoi to Danang. The Good: • Immaculate cleanliness: The bus was impressively clean, and they are very strict about maintaining this standard – eating is not allowed on board. It’s the first time I’ve seen such a focus on cleanliness in Vietnam. Everything inside the bus looked new and spotless. • Reliable WiFi: The onboard WiFi worked perfectly throughout the trip. • Charging options: USB and USB-C charging ports were available, which I also encountered for the first time. • Quiet and peaceful environment: They didn’t leave the lights on unnecessarily or play loud music, which made it easy to relax and sleep during the journey. • Regular restroom stops: They scheduled frequent stops, making it convenient for everyone. The Not-So-Good: • Last-minute change of pickup location: A few hours before departure, they informed me that the pickup point had been changed to a location about 30 minutes farther away. However, they compensated me with 100,000 VND, which I found fair. • Unfriendly drivers: The drivers weren’t particularly friendly or helpful, but nothing unbearable. • Overcrowded transfer in Danang: When we transferred to another bus to get to our hotel in Danang, it was overcrowded, and I ended up sitting on a plastic stool in the middle aisle, which wasn’t ideal. Overall: Despite a few minor inconveniences, I had a positive experience with this company. It’s by far the best bus service I’ve used in Vietnam. The cleanliness, comfort, and quietness made a significant difference, and I would recommend it to anyone traveling this route.

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.

Very good experience. The bed is spacious, has a pillow, a night light, and a lamp in the room for reading. The bed sheets and blankets are very clean and tidy. The car is comfortable and runs smoothly. The driver and staff are also friendly and polite. There is a shuttle bus to Tuy Hoa city center, which is very convenient. The ticket price is reasonable. Overall, I am very satisfied, thank you to the car company.

Extremely wonderful experience. Booking tickets on the app is quite cheap and convenient. The car is extremely clean, I have never seen a car with such a fragrant smell. The driver was polite, drove safely, left and arrived on time. Will recommend to friends to buy Thuan Thao tickets when going to Tuy Hoa

First time but quite satisfied. Will order again.

⸻ We took the night bus from Da Lat to Da Nang and had a great experience! The driver was extremely friendly and helpful with everything. The bus itself was clean and very comfortable, making the long journey much more pleasant. We’re really happy we found this company — we hadn’t had such a positive experience with other buses before. Thank you so much, and we definitely recommend it!