I have taken Quoc Dat bus several times before but was very surprised because the day I went was a holiday but the quality of the trip was very good, on time, correct seat, clean, had wifi, the driver and the bus conductor were very pleasant to talk to. When I arrived, the bus company also supported a shuttle bus to my house. 10 points for the bus company, hope the bus company can maintain this quality. Thank you

Good driver and service, some places the bus stops and the service is not good.

Good feeling. 5 stars. However, the bus runs slower than the purchased ticket; should set a distance or time for passengers to clean up better instead of stopping when individual passengers request; the shuttle bus should serve faster and not keep passengers waiting.

The sleeper bus to BMT was comfortable, more space than what I experienced before, bottle of water a blanket and a pillow included. AC was set to a good temperature. We left on time and arrived 30mins earlier than expected. Driver was great compared to other ones in Vietnam! Not too much honking, no loud music or other noises and driving felt safe so it was easy to sleep. I'm glad I booked through Vexere and had the bus gps location and plate number because I had to search around the bus station to find it which is a Da Lat bus station problem (not all buses are up on the information board), not the company.

Arrived 30 minutes late but the driver still waited (5 stars). At the rest stop, he forgot his phone, the driver didn't come back to get it but asked the next car to get it for him and delivered it to him (5 stars). After being stuck in traffic for an hour, the driver still drove slowly, not in a hurry, not "stirring up" and accompanied the announcement to the passengers on the bus about the trip being delayed and apologized to everyone (5 stars).

I often ride Mai Linh. I like the politeness the most. Both driver and passenger speak softly. Good vehicle quality. 5 stars deserved. I have been riding Mai Linh for 2 years now and have no complaints.

Additional comments: Passengers should be fed on time, instead of feeding passengers from 4:30 p.m. to 11:00 p.m. at night. Everything else is good 👍