- There are new and old cars, old cars are often damaged and are a bit more cramped - the driver + bus assistant are friendly and comfortable, enthusiastically call to report bus times - run on time/earlier, so leave 30 minutes early

I am very satisfied with the service policy of Phuong Anh bus company.

For me personally, everything is ok. The driver called back to report the time the car arrived at the pick-up point and after the trip, the bus company called over for customer service. If possible, there should be wifi for guests to use.