On November 11th, I took a trip from Dak R'lap to Da Nang. After arriving, I accidentally dropped my black wallet containing documents and over 1 million VND in cash. I thought I had been pickpocketed, but the driver and the bus assistant were kind enough to contact me and return it to me. I am very grateful to the driver and the bus assistant 🥰

The driver was polite and gentle. The bus ran on time and didn't drive recklessly. The call center for booking and assistance with points of interest was excellent. The sleeping berth was a little cramped because I'm quite large; those who are larger should book a seat in the middle row for more comfort.

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.