First time booking a bus ticket online and even paying in advance but it didn't disappoint! Quy Thao bus station is the only bus (I've ever been on it) where the drivers talk politely and don't use profanity. This alone is a 5 star rating. The driver also drank Pepsi and was very cute, not smoking like other cars. Pick up and pay at the correct point. Be able to lie on the correct bed. Overall 10 points.

I left my phone on the bus and the bus company returned it to me 💙💙 Everyone was cheerful, enthusiastic, and lovely.

Spacious car, kept in the right place. Enthusiastic driver picked up the elderly from home.