The driver would make sure all of his customers are back into the bus before he takes off. As a foreigner not understanding much Vietnamese, it's a piece of mind that you won't be left behind when you go for your toilet/ meal break. Hảo bus' shuttle bus service is another bonus which can deliver you from the bus terminal to your accommodation for FREE! Saving you from having to wake up from the bus trip, still half dreaming and looking and bargaining for a taxi trip to your hotel.

Excellent bus and very safe driving. To make this a 5-star experience, I suggest the company implement a "no sound" policy for phones at night to respect those sleeping. It's a sleeper bus, so quiet is key! Also, please display the Wi-Fi password clearly inside the cabin for convenience. I would definitely ride with them again! -------------- The bus is of good quality and the driver is very safe. To make the service even better, I suggest the bus company implement a clear policy regarding keeping quiet (turning off phone sounds) at night to avoid disturbing other passengers. Additionally, the company should display the Wi-Fi password inside the bus for easy access. I will continue to support this bus company in the future!

The trip was very safe, although there was some difficulty with weather conditions due to the impact of a storm in the Central region. But the bus still runs on the right route and on time. The most satisfying thing is the staff's service. Thank you, my family and I will continue to support our garage on upcoming trips. I hope Ngoc Anh bus company will continue to improve its current developments, especially the service of its staff. Best regards!

The bus leaves on time, the room has a bed so it feels very private. Sleep peacefully, the car runs very smoothly. The driver drove very calmly. The minus point is that when the bus driver arrives at the stops, he often doesn't announce it so the passengers don't know where to go (because the bus runs at night so the passengers sleep soundly).