I booked a car and went for the first time, the car was clean and comfortable, had a TV charging port, very private curtains. The staff had a good attitude, talked nicely, and was super clean. The price was reasonable.

I found the ride very comfortable and the bus company was very good. I forgot my glasses on the bus when I returned. I hope the bus company will keep them for me and return them to me.

The bus leaves on time, the room has a bed so it feels very private. Sleep peacefully, the car runs very smoothly. The driver drove very calmly. The minus point is that when the bus driver arrives at the stops, he often doesn't announce it so the passengers don't know where to go (because the bus runs at night so the passengers sleep soundly).

The driver would make sure all of his customers are back into the bus before he takes off. As a foreigner not understanding much Vietnamese, it's a piece of mind that you won't be left behind when you go for your toilet/ meal break. Hảo bus' shuttle bus service is another bonus which can deliver you from the bus terminal to your accommodation for FREE! Saving you from having to wake up from the bus trip, still half dreaming and looking and bargaining for a taxi trip to your hotel.